Terms and Conditions

1. General Information

This website and shop are operated by Finca Bogamino, Costa Rica.
By purchasing a product or using this website, you agree to the following Terms and Policies.

2. Products and Delivery

All items offered are digital products (E-Books, PDFs). After payment, you will receive an automatic download link and an email delivery. No physical shipping is involved. Please ensure that your email address is entered correctly during checkout.

3. Refund and Return Policy

Because all items are digital downloads, refunds are generally not available once the file has been accessed or downloaded.
Exceptions may be granted only in the following cases:
  • Technical delivery issues
  • Duplicate purchase of the same product
  • Wrong product delivered due to system error
In these cases, please email sofia@fincabogamino.com within 14 days of purchase with your order number and proof of issue.
If approved, refunds are processed via the original payment method.

4. Complaints and Support

If you experience any issues, please reach out to sofia@fincabogamino.com I strive to respond within 2 business days. Constructive feedback is always welcome.

5. Payment Processing

Payments are securely handled by Paddle, acting as the merchant of record. Paddle provides all invoices and handles taxes (including VAT where applicable). Your payment information is processed according to Paddle’s own privacy and security standards.

6. Privacy Policy

Your personal data (name, email, country) are collected only for order processing and delivery. No data is sold, shared, or used for advertising. For any data-related requests, contact sofia@fincabogamino.com

7. Copyright and Usage Rights

All digital products are protected by copyright. They are licensed for personal use only. Reselling, sharing, or uploading purchased files is not permitted.

8. Governing Law

These terms are governed by international e-commerce standards and the laws of Costa Rica, where the business is located. In case of disputes, both parties agree to seek a fair and reasonable resolution first via direct contact. Last updated: October 2025